Privacy Policy
Effective date: September 29, 2026
This Privacy Policy explains how Donut Auto LLC, doing business as Donut Mobile Tire ("we," "us"), collects, uses and protects your information when you visit donutmobiletire.com, book a service or communicate with us.
1. Information we collect
- Contact details: name, phone number, email address and the service address you give us, including suite, gate or parking notes.
- Vehicle details: year, make, model, trim, license plate, VIN, mileage and tire size.
- Service records: work orders, digital vehicle inspection notes, and photos or videos of your vehicle, wheels and tires taken during service.
- Payment information: processed by our payment providers. We do not store full card numbers.
- Website data: pages visited, device and browser type, approximate location and cookies used to run and improve the site.
- Messages: calls, texts, emails, and reviews or feedback you send us.
2. How we use your information
- To schedule and perform services, give arrival updates and send invoices and receipts.
- To keep service and inspection records, honor warranties and follow up on recommended work.
- To answer your questions and provide customer support.
- To send service reminders, review requests and, if you agree, offers. You can opt out anytime.
- To improve our website and services, prevent fraud and meet legal, tax and regulatory requirements.
3. How we share information
We do not sell your personal information. We share it only with service providers who help us run the business, such as our shop management and scheduling software, payment processors, tire suppliers, messaging and email tools, and analytics providers, and only as needed for them to do that work. We may also share information if required by law, to protect our rights or safety, or as part of a sale or transfer of the business.
4. Text messages
If you give us your mobile number, we may text you about your appointment, arrivals, invoices, reminders and follow-ups. Message and data rates may apply. Reply STOP to opt out or HELP for help. Your mobile number and text-messaging consent are never sold or shared with third parties for their marketing.
5. Cookies and analytics
Our website uses cookies and similar tools to keep it working, remember your preferences and understand how visitors use it. You can control cookies in your browser settings. Blocking some cookies may affect how the site works.
6. Data security and retention
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure. We keep service records for as long as needed to provide services, honor warranties and meet legal and tax requirements.
7. Your choices
You can ask us to access, correct or delete your personal information, or to stop marketing messages, by contacting us at the details below. We may keep certain records when required by law or for legitimate business purposes, such as invoices and warranty records.
8. Children
Our services and website are not directed to children under 13, and we do not knowingly collect their personal information.
9. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
10. Contact us
Donut Mobile Tire, Phoenix, AZ. Phone or text: (602) 849-8404. Email: admin@donutmobiletire.com.